conditions
Terms and conditions
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The chalet rules apply to all members of your group. The Lessee is responsible for the actions of any other person on the rental premises.
As you will appreciate the cleanliness at your arrival, please be respectful to the work of the housekeeping. Thank you for picking you up so do not make his work harder.
The lessee must immediately inform the lessor of any damage or breakage caused during the stay and is liable for material damage in or to the unit rented during the rental period for any cause whatsoever, except damages resulting from construction defects, lack of maintenance or natural disasters.
Furniture and objects for the lessee’s use must be handled with care and used only for the purposes for which they are intended. The lessee is liable for all damaged furniture or objects, for any damage caused to the rented premises, including the grounds and outdoor facilities.
The lessee may not transfer his/her rental right or sublet the unit.
It is forbidden to install or stay in an accessory building (tent, trailer, RV, etc, municipal bylaw).
Failure to adhere to one of these rules will lead to the immediate cancellation of the rental agreement.
Check-in time is from 4:00 p.m. and check-out time is before 11:00 a.m. Please respect this schedule.
Capacity
The establishment may be rented for vacationing purposes only.
It is forbidden to exceed the maximum capacity of people able to sleep in the chalet (8 adults, municipal bylaw), under penalty of expulsion if not respected.
Please advise us when you are planning visitors and guests otherwise, $100 per night per additional person will be deducted from your security deposit.
Party, music and noise
The city of St-Côme bylaw #339-2000 prohibits the disturbance of peace between 11:00 pm and 8:00 am. You are responsible for the fine that is given to you as well as that given to the owner in the event of non-compliance. Fines charges to us will be deducted from your security deposit.
Access to the lake and boats
Be extremely vigilant near the water, be careful and responsible, an accident can happen quickly. Do not leave young children unattended. Some life jackets are available on site.
You have access to 2 kayaks and 2 paddle boards. Please handle them with care and secure them to the dock when you are done.
No motor boats or personal craft are allowed on the lake.
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Pets
No pets allowed at the chalet unless agreed by the owner. A fee of $ 200 will be withheld from the security deposit for any undeclared animal.
Kitchen
Please do not use the cookware hanging above the island (decorative only). The cookware to use is in the drawers under the hob.
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The kitchen countertop is made of wood and can be damaged with heat or knife blades. Please always use a sub-dish, a coaster or a cutting board.
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Barbecue
A propane BBQ is available (connected to the chalet). Please do not burn wood or any other materials in the BBQ, clean the grill after use and close the tank after each use to avoid leaks. The amount of the filling will be retained on your security deposit if it empties by negligence.
Fireplace and outside campfires
A propane fireplace is at your disposal. When you have no more propane, it is up to you to change the bottle or fill it at your expense to continue to enjoy it.
Campfires are permitted only in the designated area (unless prohibited by the city in case of high risk of fire). Avoid making large fires and be sure to put it out completely when you are done enjoying it. You must bring your own wood to make a campfire. DO NOT USE THE BARK OF THE STUMPS TO START YOUR FIRE. A fee of $ 200 will be withheld from your security deposit in the event of non-compliance.
No fireworks allowed (municipal bylaw). You are responsible for the fine that is given to you as well as that given to the owner in the event of non-compliance. Fines charges to us will be deducted from your deposit.
​Electricity, aqueduct, toilet and septic tank
A power outage can happen during a storm. We are not responsible and note that repair times may be longer in the countryside. We can not be held responsible for damages and regret the inconvenience in this regard but there will be no compensation regarding this service.
The internet connection is provided with the rental of the chalet. The quality and speed of it vary according to various factors (number of users, type of use, etc.) and therefore, we do not assume any compensation regarding this service.
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The chalet is supplied with water by the municipality. A water break can happen, we are not responsible and note that repair times may be longer in the countryside. We regret the inconvenience in this regard but there will be no compensation regarding this service.
The chalet works with a septic tank. Only natural waste and toilet paper is permitted in the toilet. Put any other objects in the trash. It is better to avoid a situation that can lead to a clogged toilet.
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Heating and air conditioning
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In order to save energy and avoid equipment breakage due to overuse, please close all doors and windows when heating or air conditioning are on.
Do not use heating if the air conditioning is running or vice versa.
The wall-mounted air conditioning is located on the mezzanine and works using the white remote control.
Heating is provided by a glycol underfloor heating system. The control is on the wall between the entrance and the kitchen. This system takes a little longer to take or lose degrees than an electrical system, be patient and beware of the sun that sinks through the windows in winter. A requested temperature of 23 degrees in the morning can easily reach 27 degrees on a sunny afternoon.
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Cleanliness, recycling and waste
Washer and dryer are available in the chalet. Bring your detergent and fabric softener.
Recycling pick up is on Mondays and garbage pickup is on Tuesdays. Please put the bins at the side of the road during your stay. Bags beside the bins won't be pick up.
We recycle what is possible, only paper can be burned in the outdoor fireplace. Cans, glass, cardboard, plastic and aluminum should be recycled in the blue bin outside.
NEVER BURN GARBAGE or leave it outside the chalet. Small animals love waste products. Put the garbage in a closed bag and dispose of it in the black bin near the parking lot.
For safety reasons, it is absolutely forbidden to smoke inside the chalet. It is within our rights to ask you to leave the premises, without refund, if we learn that someone has smoked indoors. You can smoke outside, however, if cigarette waste is found on the ground and cleaning is required, additional cleaning fees will be deducted from your deposit.
If excessive cleaning is required after your departure, additional cleaning fees charged to us will be deducted from your deposit.
Additional information for the chalet
Insects and wildlife are part of country pleasures. We control them as best we can. Please do not encourage them - keep the doors closed and secure food into containers or put in the refrigerator.
We ask you not to leave the chalet with white towels, sheets, and blankets.
Avoid bringing glass outside; this way we can walk barefoot.
We supply, in small quantities, some products to help you out. When these reserves are exhausted, it is up to you to replace them according to your needs for the rest of your stay. Here is the list of these items:
-salt, pepper, sugar;
-dish soap;
-toilet paper, paper towels, tissues;
-small white trash bags and big black trash bags.
​Before leaving:
-Bring all your belongings, don’t leave anything behind;
-Empty all the contents of the refrigerator and the kitchen cabinets;
-The interior of the refrigerator, freezer, microwave, stove and BBQ must be free of spoiling.
-Undo the sheets and pillowcases then leave them at the foot of the respective bed. Do not undo pillow protectors and mattress protectors unless they need to be washer following an incident;
-Place all used towels, washcloths, bath mats, dishcloths and dish towels near the washer;
-Replace furniture, clean dishes and empty the dishwasher;
-The outside must be clean and tidy (no cigarette butt, empty bottles or cans)
-Place your garbage in bags in the black bin near the parking lot
=> A $50 fee per item will be deducted from your security deposit if non-compliant
Price and payments
The price includes the cleaning fee, it is subject to the taxes on lodging (3.5% of the night for a stay of less than 30 days) and the GST / QST. The lessor collects them with the rental amount and must pay them back to the government.
To confirm your reservation, you must make a 25% deposit of the total amount by interac transfer to the email address joanie.racine@hotmail.com. This amount is non-refundable.
The balance is due 30 days before your arrival also by interac transfer to the email address joanie.racine@hotmail.com. This amount is non-refundable.
Security deposit
-You will need to make a security deposit of $500 2 days before your arrival.
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-The purpose of the security deposit is to guarantee any dommage on the property, to the movable property at its disposal, to guarantee compliance with the present conditions of rental of the chalet as well as the municipal bylaw. The security deposit is refunded within 7 days of your departure, following the visit of the housekeeper. However, if the inventory at the exit does not comply with the initial inventory, the time limit for returning the security deposit will be increased to 3 months. The cost of repair, replacement and/ or additional cleaning will be deducted from the security deposit before its return. In the event of à dispute, in addition to the cost of repair and/ or replacement and/or additional maintenance, management fees will be charged at an hourly rate of $50 plus applicable taxes.
Cancellation Policy
-You can cancel your reservation 30 days before the date of your arrival. However, the 25% deposit made at the time of booking is non-refundable.
-In the event of a shortened stay by the lessee, the total rental price is entirely due to the lessor (no refund).
Covid
Le Jadanie Chalet is located in Lanaudière in Matawinie in the city of St-Côme. It complies with current health regulations. For any information, visit : https://citq.qc.ca/documents/communiques/Guide%20de%20prevention_RT_valideSante.pdt
A reservation placed with knowledge of the current pandemic state, regardless of the color zone of your home, notwithstanding that of the reserved chalet, will not be refunded despite the discouragement of the government, unless there is a clear and precise prohibition as to prevent the rental of the chalet or access to the region. There will be no refund due to the number of people/ family bubbles. The curfew does not prevent the rental of the chalet.
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Surveillance by camera
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For security and insurance reason, the exterior entrances to the chalet are under camera surveillance.